Frequently Asked Questions
Everything you need to know about bringing Hometown Furniture into your living space.
What is the standard delivery timeframe for large furniture items?
Most in-stock furniture items are delivered within 7-14 business days. Custom or made-to-order pieces may take between 4-8 weeks depending on the manufacturer and materials selected.
Do you offer White Glove Delivery and assembly?
Yes, we offer premium White Glove Delivery which includes bringing the items into your room of choice, full assembly, and the removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in original condition. Please note that large furniture returns may incur a 15% restocking fee, and custom-made orders are final sale.
Does your furniture come with a warranty?
All Hometown Furniture products come with a standard 1-year manufacturer's warranty covering structural defects. We also offer extended protection plans for accidental stains, tears, and damage.
Can I request fabric swatches before making a purchase?
Absolutely. We offer up to five complimentary fabric or wood finish swatches to help you ensure the colors and textures perfectly match your home's aesthetic.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you pay for your furniture over time.